Choosing the right agent to manage your investment property is one of the most difficult tasks you’ll face as a landlord. We appreciate you have a choice and want to win your business!
At Peter Milling and Company we demonstrate to our existing landlords and all other clients that we offer the ideal combination of professionalism, experience and commitment, because property management is much more than just collecting rent.
Here is some information for new and existing landlords:
What is a routine condition report?
This is a report that is compiled at the commencement of a tenancy, prior to a tenant moving into the property. This report outlines the condition of the property at the beginning of the tenancy and is used when the tenant vacates, after keys have been returned, to ensure that the property is left in the same condition.
After the tenant vacates the property, the Condition Report is used to compared to the current state of the property after vacating and each item is checked off to make certain that the property is in the same condition as when the tenant began tenancy. It is at this inspection that any items that need to be rectified by the tenant.
What is a Routine Inspection?
Routine inspections are conducted after a tenant has moved in and are conducted every three months. These inspections are essential to ensure that your property is being maintained to an acceptable standard and to identify any maintenance that may be required. A copy of the routine inspection report is forwarded to you after each inspection along with images of the current state of the property, also a member of the property management team will contact you to discuss items noted on the report and to report any maintenance.
What happens if a tenant stops paying rent?
If a tenant falls behind in their rental payments, they are issued with a notice of breach. This advises them that they are behind and requests they rectify the problem as soon as possible. At Peter Milling and Company we contact the tenants after 1 day rent arrears via phone call or text message, if the rent is not paid after the first warning we then send out letters after 5, 7, 10 days, whilst contacting daily tenant/s in between the letters being sent. If rent is still not rectified within the fifteen (15) days then a termination notice is issued in person by our Property Management team, requiring that they vacate the premises.
How do tenants pay their rent?
Tenants have several options to pay their rent, leaving no excuse for late payments.
- Cash or Cheque in the Peter Milling office
- Direct Debit to our bank account with WESTPAC
- Payment at WESTPAC Bank into our account
When does the rent money get paid into my account?
At the end of each month, all monies held are paid to you by way of direct debit or cheque to your nominated bank account. A statement is issued at the same time outlining the debits and credits for that month.